10.2 事务管理的原则
10.2 The policy of affairs management
行政事务管理的原则建立在制度简明、办事迅速和管理者能力胜任之上。这一原则源于办理公务的本质,因为需要服务的人必须迅速、高效地得到办理。先知ﷺ说:"真主确已规定万事都要做到完善;所以当你们杀生时,要以良好的方式去杀;当你们宰牲时,要以良好的方式去宰。"这段圣训由穆斯林从沙达德·本·奥斯处记载(《沙希赫》,第1955条)。因此,伊斯兰教法要求行为的执行务求完善。为此,行政管理应当具备三项品质。
The policy of administration of the interests is based on the simplicity of the system, speed in processing the tasks and the competence of the administrators. This is taken from the nature of processing the interest, for the person who requires a service needs to have it quickly and efficiently processed. The Messenger of Allah (PBUH) said: "Verily Allah has enjoined the perfection to everything; so when you kill, do so in a good way and when you slaughter, slaughter in a good way" narrated by Muslim from Shaddad b. Aws [Sahih, #1955].. Therefore, the perfection in executing the actions is ordered by the Sharia. To achieve this, the administration should observe three qualities. .
首先,制度的简便会带来处理上的便利,而繁琐则会导致困难。
o Firstly, the simplicity of the system which would lead to the ease of processing, whereas complication would lead to hardship. .
其次,交易处理的速度,这将使人们免受不必要的拖延。
o Secondly, the speed in processing the transactions which would spare people of unnecessary delay. .
第三,员工的能力与胜任力。这是完善工作绩效与成果所必需的。
o Thirdly, the ability and competence of the employees. This is required to perfect the performance and result of the task. .