Mereka kembali kepada Nabi ﷺ untuk meminta nasihat daripadanya. Kemudian, Nabi ﷺ bersabda, "Adakah dia mempunyai ibu bapa yang masih hidup?" Mereka menjawab, "Dia mempunyai seorang ibu yang sudah tua." Oleh itu, Nabi ﷺ meminta mereka membawa ibunya jika dia mampu berjalan. Jika tidak, baginda sendiri akan pergi ke sana. Apabila dimaklumkan tentang pesanan Nabi ﷺ, ibu itu berkata, "Aku korbankan dirinya dengan jiwaku. Aku akan pergi kepadanya." Dia kemudian pergi kepadanya dengan bersandar pada tongkat. Selepas memberi salam, Nabi ﷺ bersabda, "Wahai ibu Alqamah, katakanlah kebenaran kepadaku, dan jika engkau berdusta, Allah akan menyingkapkan kebenaran itu kepadaku. Bagaimanakah keadaan Alqamah?" Dia menjawab, "Dia banyak melakukan solat, berpuasa dan bersedekah dengan hartanya." Kemudian, Nabi ﷺ bertanya, "Bagaimana pula dengan engkau?" Dia berkata, "Wahai Rasulullah! Aku marah kepadanya." Nabi ﷺ bertanya, "Mengapa?" Dia berkata, "Kerana dia lebih mengutamakan isterinya daripada aku dan juga engkar kepadaku." Maka Nabi ﷺ bersabda, "Kemarahan ibu Alqamah itu menahan lidah Alqamah daripada mengucapkan syahadah iman." Selepas itu, Nabi ﷺ bersabda, "Wahai Bilal, pergilah kumpulkan seberkas kayu." Wanita itu bertanya, "Mengapa, wahai Rasulullah?" Nabi ﷺ menjawab, "Untuk membakarnya di hadapan matamu." Dia berkata, "Wahai Rasulullah, dia anakku! Aku tidak sanggup melihat dia dibakar di hadapan mataku." Maka Nabi ﷺ bersabda, "Tetapi azab Allah lebih dahsyat dan kekal, wahai ibu Alqamah. Maka jika engkau mahu Allah mengampunkannya, maafkanlah dia. Demi Tuhan yang jiwaku berada di tangan-Nya, segala solat, puasa dan sedekah yang dilakukannya tidak berguna selagi engkau marah kepadanya." Kemudian, dia berkata, "Wahai Rasulullah, biarlah Allah Yang Maha Agung, para malaikat-Nya dan semua orang Islam yang hadir menjadi saksi bahawa aku memaafkan anakku, Alqamah." Lalu Nabi ﷺ bersabda, "Pergilah kepadanya, wahai Bilal, untuk melihat sama ada dia dapat mengucapkan syahadah iman atau tidak. Mungkin dia memaafkannya kerana malu." Ketika menghampiri rumah Alqamah, Bilal mendengar dia berkata, "Tiada Tuhan melainkan Allah." Kemudian, Nabi ﷺ memerintahkan mereka untuk menyediakan pengurusan jenazah, memandikan dan mengkafankannya. Kemudian, beliau menyolati jenazahnya dan menyaksikan pengebumiannya.
They returned to the Prophet (pbuh) to consult him. Then, the Prophet (pbuh) said, "Did he have living parents?" They said, "He had an aged mother." Accordingly, the Prophet asked them to bring her if she was able to walk. Otherwise he himself will go there. When being informed by the Prophet's message, the mother said, "I sacrifice him with my soul. I will go to him." She then went to him leaning on a staff. After greeting, the Prophet (pbuh) said; "O mother of Alqamah, tell me the truth and if you lie Allah will reveal me the truth. How was Alqamah?" She said, "He performed much prayers, fasting and spending money in charity." Then, the Prophet (pbuh) asked, "What about you?" She said, "O Messenger of Allah! I am angry with him." The Prophet asked, "Why?" She said, "Because he prefers his wife to me and also disobeys me." Then, the Prophet (pbuh) said, "The anger of Alqamah's other holds Alqamah's tongue to utter the testification of Faith." Afterwards, the Prophet said, O Bilal, go and gather a pile of wood." The woman said, "Why, Messenger of Allah?" The Prophet said, “To bum him before your eyes." She said, "O Messenger of Allah, he is my son! I cannot endure that he be burnt before my eyes." Then, the Prophet said, "But Allah's torture is more severe and lasting, mother of `Alqamah. So if you like him to be forgiven by Allah, you forgive him. By Whom in Whose hands my soul is, what he performed of prayers, fasting and charity is of no avail so long as you are angry with him." Then, she said, "O Messenger of Allah, may Allah the Almighty, his angels and all Muslims who are present witness that I forgive my son, Alqamah." Thereupon, the Prophet said, "Go to him, Bilal to see whether he can utter the testification of Faith or not? She might forgive him out of shyness." Approaching Alqamah's house, Bilal heard him saying, "There is no god but Allah" Then, the Prophet (pbuh) ordered them to prepare the funeral, washing and shroud. Then, he prayed over him and witnessed the funeral.