Ibara ya 97

Sera ya utawala wa huduma imejengwa juu ya urahisi wa mfumo, kasi katika kushughulikia kazi, na umahiri wa wasimamizi.

The policy of the administration of services is based on simplicity of the system, speed in processing tasks and competence of the administrators.

Hii inatokana na asili ya kushughulikia huduma, kwa kuwa mtu anayehitaji huduma anahitaji ipatiwe haraka na kwa ufanisi. Mtume wa Allah ﷺ alisema.

This is taken from the nature of processing the services, for the person who requires a service needs to have it quickly and efficiently processed. The Messenger of Allah (pbuh) said.

. إِنَّ اللَّهَ كَتَبَ الإِحْسَانَ عَلَى كُلِّ شَيْءٍ، فَإِذَا قَ تَ لْ تُمْ فَأَحْسِ نُوا الْقِتْ لَةَ، وَإِذَا « »... ذَبَحْ تُمْ فَأَحْسِنُوا الذَّبْحَ .

"Hakika Allah ameamuru Ihsani (ukamilifu, ubora) katika kila jambo. Basi mkiua, ueni vizuri; na mkichinja, chinjeni vizuri..." (imepokewa na Muslim kutoka kwa Shaddad b. Aws). Kwa hiyo, ukamilifu katika kutekeleza vitendo umeamriwa na Shari'ah. Ili kufikia hili, utawala unapaswa kuzingatia sifa tatu. Kwanza: urahisi wa mfumo ambao utaleta wepesi wa kushughulikia mambo, ilhali ugumu ungeleta taabu. Pili: kasi katika kushughulikia miamala ambayo itawaepusha watu na ucheleweshaji usio wa lazima. Tatu: uwezo na umahiri wa wafanyakazi. Hili linahitajika ili kukamilisha utendaji na matokeo ya kazi.

“Verily Allah has prescribed Ihsan (proficiency, perfection) in all things. So if you kill then kill well; and if you slaughter, then slaughter well...” (narrated by Muslim from Shaddad b. Aws). Therefore, the perfection in executing actions is ordered by the Shari’ah. To achieve this, the administration should observe three qualities. Firstly: the simplicity of the system that would lead to the ease of processing, whereas complication would lead to hardship. Secondly: the speed in processing the transactions that would spare people of unnecessary delay. Thirdly: the ability and competence of the employees. This is required to perfect the performance and result of the task.

Ushahidi uliopokewa kuhusu mambo haya matatu ni pamoja na:

The reported evidences regarding these three include:

Urahisi.

Simplicity.

Hadithi iliyokubaliwa kutoka kwa Abu Musa, kwa maneno ya Al-Bukhari: kutoka kwa Sa‘id bin Abi Burdah, kutoka kwa baba yake, kutoka kwa babu yake: Mtume ﷺ alipomtuma Mu’ath bin Jabal, alisema:

- The agreed upon narration from Abu Musa with the wording from Al-Bukhari: from Sa‘id b. Abi Burdah from his father from his grandfather: When the Messenger (pbuh) sent Mu’ath Bin Jabal he said:

»... Wafanyieni wepesi (kwa watu); msiwe wagumu juu yao; wapeni habari njema (za neema za Mwenyezi Mungu); wala msiwafanye wachukie; fanyeni kazi kwa ushirikiano.» - Hadithi iliyokubaliwa kutoka kwa Anas, alisema:

. »... يَسِّرَا وَلا تُ عَ سِّرَا، وَبَشِّرَا وَلا تُ نَ فِّرَا، وَتَطَاوَعَا « . - “Show leniency (to the people); do not be hard upon them; give glad tidings (of divine favors) to them; and don’t create aversion; work in collaboration. - The agreed upon narration from Anas, he said:

. » يَسِّرُوا وَلا تُ عَسِّرُوا، وَسَكِّنُوا وَلا تُ نَ فِّرُوا « .

- Mtume (ﷺ) alisema: Fanyeni wepesi (kwa watu) wala msiwe wagumu juu yao; watulizeni watu wala msiwafanye wachukie.” - Hadithi ya Amr b. Murra iliyopokewa na Al-Hakim, ambaye aliithibitisha, na Al-Dhahabi akaikubali, anasema: Nilimsikia Mjumbe wa Allah (ﷺ) akisema: مَنْ أَغْلَقَ بَابَهُ دُونَ ذَوِي الْحَاجَةِ وَالخِلَّةِ وَالْمَسْكَنَةِ، أَغْلَقَ اللَّهُ بَابَ السَّمَاءِ « » دُونَ خِلَّتِهِ وَحَاجَتِهِ وَفَقْرِهِ وَمَسْكَنَتِهِ .

- The Prophet (phuh) said: Show leniency (to the people) and do not be hard upon them; calm people and do not arouse their aversion.” - The narration of Amr b. Murra found with Al-Hakim who authenticated it and Al-Dhahabi confirmed it, he said: I heard the Messenger of Allah (pbuh) say. . مَنْ أَغْلَقَ بَابَهُ دُونَ ذَوِي الْحَاجَةِ وَالخِلَّةِ وَالْمَسْكَنَةِ، أَغْلَقَ اللَّهُ بَابَ السَّمَاءِ « » دُونَ خِلَّتِهِ وَحَاجَتِهِ وَفَ قْرِهِ وَمَسْكَنَتِهِ .

“Yeyote atakayefunga mlango wake kwa wenye uhitaji, wasio na kitu, na masikini, Mwenyezi Mungu atafunga mlango wa mbinguni kwa haja yake, umasikini wake, na upungufu wake.”

- “Whoever closes his door to those of need, those with nothing, and the poor, Allah will close the door of the sky to his need, poverty, and want.”.

Usimulizi wa Abu Maryam Al-Azdi kupitia Al-Hakim, ambaye aliihukumu kuwa sahihi, na Al-Dhahabi akaithibitisha: Nilimsikia Mjumbe wa Allah ﷺ.

- The narration of Abu Maryam Al-Azdi with Al-Hakim who authenticated it and Al-Dhahabi confirmed it: I heard the Messenger of Allah (pbuh).

Mtu yeyote atakayepewa madaraka juu ya mambo ya Waislamu, kisha akajitenga nao na kukataa kutimiza mahitaji yao, matamanio yao na shida zao, Mwenyezi Mungu Mtukufu atajitenga naye Siku ya Kiyama, hatatimiza mahitaji yake, matamanio yake na shida zake. - “Ikiwa Mwenyezi Mungu atamweka mtu yeyote katika nafasi ya uongozi juu ya mambo ya Waislamu, akajitenga nao na asitimize mahitaji yao, matamanio yao na umaskini wao, Mwenyezi Mungu Mtukufu atajiweka mbali naye, asitimize mahitaji yake, matamanio yake na umaskini wake.” Al-Hakim alisema katika Al-Mustadrak ‘Ala Al-Sahihayn: Riwaya hii ina mnyororo wa wapokezi ulio sahihi, Bukhari na Muslim hawakuipokea, na mnyororo wake ni sahihi wa Kishami.

. مَنْ وَلِيَ مِنْ أَمْرِ الْمُسْلِمِينَ شَيْئاً فَاحْ تَجَبَ دُونَ خِلَّتِهِمْ وَحَاجَتِهِمْ وَفَ قْرِهِمْ « » وَفَاقَتِهِمْ، احْ تَجَبَ اللَّهُ عَزَّ وَجَلَّ يَ وْمَ القِيَامَةِ دَونَ خِلَّتِهِ وَفَاقَتِهِ وَحَاجَتِهِ وَفَ قْرِه. - “If Allah puts anyone in the position of authority over the affairs of the Muslims, and he secludes himself (from them), not fulfilling their needs, wants, and poverty, Allah will keep Himself away from him, not fulfilling his need, want and poverty.”. Al-Hakim said in Al-Mustadrak ‘Ala Al-Sahihayn: This narration has an authentic chain, Bukhari and Muslim did not report it, and its chain is an authentic shami one.

- Hadithi ya Mu'adh kutoka kwa Ahmad, iliyothibitishwa na Al-Zain: Mtume wa Allah ﷺ alisema:

- The narration of Mu’adh with Ahmad and authenticated by Al-Zain: The Messenger of Allah (pbuh) said:

. مَنْ وَلِيَ مِنْ أَمْرِ النَّاسِ شَيْئًا فَاحْتَجَبَ عَنْ أُولِي الضَّعَفَةِ وَالْحَاجَةِ، احْ تَجَبَ « » اللَّهُ عَ نْهُ ي وَْمَ الْقِيَامَةِ .

“Yeyote atakayesimamia chochote katika mambo ya watu, kisha akajitenga na wale walio dhaifu na wahitaji, Allah atajitenga naye Siku ya Kiyama.”

- “Whoever takes charge of anything of the peoples’ affairs, and withdraws himself from those who are weak and needy, Allah Withdraws from him on the Day of Judgement”.

Tafadhali tuma maandishi unayotaka nitafsiri. Niko tayari kuyatafsiri mara moja.

Speed in completion.

Al-Tabarani kwa mnyororo wa wapokezi ambao wanaaminika wote isipokuwa Baqiya, ambaye amekhitilafiana kumhusu, kutoka kwa Abu Hurayra ambaye alisema: Mtume wa Allah ﷺ alisema.

- Al-Tabarani with a chain whose men are all trustworthy except for Baqiya, who is disagreed upon, from Abu Hurayra who said: The Messenger of Allah (pbuh) said.

. إِيَّاكُمْ وَالإِقْ رَادُ. قَالُوا: يَا رَسُ ولَ اللَّهِ وَمَا الإِقْ رَادُ ؟ قَالَ: يَكُونُ أَحَدُكُمْ أَمِيراً « أَوْ عَامِلاً فَ تَأْتِيهِ الأَرْمَلَةُ وَالمِسْكِينُ فَ يُ قَالُ لَهُ: انْ تَظِرْ حَتَّى ي نُْظُرَ فِي حَاجَتِكَ، فَ يُتْ رَكُونَ مُقْرَدِينَ لاَ تُ قْضَى لَهُمْ حَاجَةٌ وَلاَ ي ؤُْمَرُونَ فَ يَ نصِرِفُونَ، وَيَأْتِي الرَّجُلُ الغَنِيُّ الشَّرِيفُ فَ يُ قْعِدُهُ إِلَى جَانِبِهِ ثُمَّ يَ قُولُ: مَا حَاجَتُكَ ؟ فَ يَ قُولُ: كَذَا وَكَذَا. فَ يَ قُولُ: اقْضُوا حَاجَتَهُ » وَعَجِّلُوا بِهَا .

“Nakuonya kuhusu ‘Iqrad.” Wakauliza: Ee Mjumbe wa Allah ﷺ, ‘Iqrad ni nini? Akasema: Ni kwa mmoja wenu kuwa Amiri au ‘amil, kisha wajane na wanyonge wakamjia, na akaambiwa: Subiri mpaka tuangalie haja yako, hivyo wakaachwa wakisubiri bila kushughulikiwa. Haja yao haishughulikiwi wala hawaambiwi la kufanya, kisha wanaondoka. Anakuja mtu tajiri mwenye cheo, akaketi kando yake, kisha anasema: Haja yako ni nini? Naye anajibu: kadhaa na kadhaa. Basi anasema: Shughulikia haja yake, na uharakishe.

– “I warn you from ‘Iqrad." They asked: O Messenger of Allah (pbuh) what is ‘Iqrad’? He said: For one of you to be an Amir or an ‘amil, and the widowed and the weak come to him and it is said to him: Wait until we look into your need, and so they are left waiting unattented for. Their need is not dealt with nor are they told what to do and so they leave. A rich noble man comes and sits by his side and then says: What is your need? And he replies: such and such. And so he said: Take care of his need, and be quick about it”.

- Ibn Shibbah katika kitabu chake Ta’rikh anasimulia kutoka kwa Ibn Shuthab aliyesema: Umar (ra) alisema, "Enyi watu, msiahirishe kazi ya leo kwenda kesho, kwa sababu mkifanya hivyo kazi itawapita kiasi kwamba hamtajua pa kuanzia kile mlichokiacha." - Al-Shafi’i alisema katika Al-Umm: Watu kadhaa wa elimu walitujulisha kwamba Umar Bin Al-Khattab (ra) alipokuja kuona walichopata kutoka Iraq, mweka hazina alimwambia: "Nitakiweka katika hazina (Bayt Al-Mal)." Naye akasema: "Hapana, kwa Mola wa Al-Ka’ba, hakitawekwa chini ya paa la nyumba mpaka nikikigawe."

- Ibn Shibbah in his Ta’rikh reports from Ibn Shuthab who said: Umar (ra) said “O people, do not delay today’s work until tomorrow, since if you did that the work would catch up with you such that you would not know to start what you left.” - Al-Shafi’i said in Al-Umm: More than one person of the people of knowledge informed us that when Umar Bin Al- Khattab (ra) came to see what they had gained from Iraq, the treasurer said to him: I will put it in the treasury (Bayt Al-Mal). He said: No by the Lord of the Ka’ba, it will not be placed under the roof of a house until I have divided it.

- Ahmad katika Al-Zuhd, Ibn ‘Abd al-Birr katika Al-Isti‘ab, na Ibn Abi ‘Asim katika Al-Zuhd, kutoka kwa watu kadhaa – kwamba Ali (ra) alikuwa akiamuru hazina ifagiliwe na ioshwe, kisha angesali ndani yake akitumaini kwamba ataiona Siku ya Kiyama, na hakukuwa na chochote kilichowekwa katika hazina hiyo kutoka mali ya Waislamu.

- Ahmad in Al-Zuhd and Ibn ‘Abd alBirr in Al-Isti‘ab and Ibn Abi ‘Asim in Al-Zuhd, from a number of people – that Ali (ra) used to order for the treasury to be swept and washed, then he would pray in it hoping that he would see the Day of Judgement and there was nothing being held in the treasury from the Muslims’ wealth.

Uwezo.

Capability.

- Ahmad from Huthaythah, with a Hasan chain, that the Messenger of Allah (pbuh) said. . إِنَّ قَ وْم اً كَان وُا أَهْلَ ضَعْفٍ وَمَسْكَنَةٍ قَاتَ لَهُمْ أَهْلُ تَجَ بُّرٍ وَعَ دَدٍ، فَأَظْهَرَ اللَّهُ « أَهْلَ الضَّعْفِ عَلَيْهِمْ، فَ عَمَدُوا إِلَى عَدُوِّهِمْ فَاسْتَ عْمَلُوهُمْ وَسَلَّطُوهُمْ، فَأَسْخَطُوا اللَّهَ » عَلَيْهِمْ إِلَى ي وَْمِ يَ لْقَوْنَه .

"Kundi la watu waliokuwa dhaifu na maskini lilipigana na kundi la watu wenye nguvu na wengi, na Mwenyezi Mungu akawapa ushindi walio dhaifu miongoni mwao. Kisha wakalipiza kisasi kwa adui yao kwa kuwatawala, na hivyo Mwenyezi Mungu akawaghadhibikia hadi siku watakayokutana Naye."

– “A people who were weak and poor fought against a people who were strong and plentiful, and Allah gave the victory to the weak amongst them. Then they took revenge upon their enemy by dominating them, and so Allah became angry with them until the day they would meet Him”.

Muslim kutoka kwa Abu Musa aliyesema kwamba Mtume wa Allah ﷺ alisema.

- Muslim from Abu Musa who said that the Messenger of Allah (pbuh) said.

. » إِنَّا وَاللَّهِ، لاَ ن وَُلِّي عَلَى هَذَا الْعَمَلِ أَحَدًا سَأَلَهُ، وَلاَ أَحَدًا حَرَصَ عَلَيْهِ « .

"Kwa Allah, hatumteui mtu yeyote kwenye wadhifa huu anayeutafuta au anayeshindania."

- “By Allah we do not appoint someone to this post who seeks it or someone who contends for it .”.

Al-Bayhaqi katika Al-Shub, kutoka kwa Umar (ra) aliyesema: "Anayepaswa kuwahukumu watu ni yule mwenye akili timamu, mwenye ujuzi, asiyetafuta mambo ya aibu, asiyewachukia watu wake, na asiyeogopa lawama za wanaolaumu."

- Al-Bayhaqi in Al-Shub from Umar (ra) who said “The only one who should judge between people is the one with sound judgement, skillful, does not look for shameful acts, is not hateful of his people, and is not afraid of the blame of the blamers.”.

- Al-Hakim katika Al-Mustadrak ameeleza simulizi kutoka kwa Zayd b. Aslam, kutoka kwa baba yake, kutoka kwa Umar (ra), ambayo alisahihisha, na Al-Dhahabi akathibitisha hilo: Umar (ra) aliwaambia masahaba zake: Takeni matamanio. Baadhi yao walisema: Natamani nyumba hii ijae dhahabu, ambayo ningeitumia katika njia ya Allah na kutoa sadaka. Mtu mmoja alisema: Natamani ijae vioo vya thamani na vito, ili niweze kuvitumia katika njia ya Allah na kutoa sadaka. Kisha Umar (ra) akasema: Takeni matamanio, na wakasema: Hatujui, ee Amiri wa Waumini. Basi Umar (ra) akasema: Natamani nyumba hii ijae watu kama Abu Ubaydah b. Al-Jarrah, na Mu‘adh b. Jabal, na Salim mtumwa wa Abu Huthayfah Huthaifah b. Al-Yaman.

- Al-Hakim in Al-Mustadrak mentioned a narration from Zayd b. Aslam, from his father, from Umar (ra), which he authenticated and Al-Dhahabi confirmed that: Umar (ra) said to his companions: Wish for something. Some of them said: I wish that this house was full of gold, which I could spend in the cause of Allah and give charity. A man said: I wish it was full of crystals and jewellery so I could spend it in the cause of Allah and give charity. Then Umar (ra) said: Wish for something, and so they said: We don’t know O Leader of the Believers. And so Umar (ra) said: I wish that this house was full of men like Abu Ubaydah b. Al-Jarrah and Mu‘adh b. Jabal and Salim the servant of Abu Huthayfah Huthaifah b. Al-Yaman.”.